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Replacement Of Food Assistance Benefits | Cuyahoga County Job And Family Services

1641 Payne Ave., Cleveland, OH 44114

Eligibility

Serves Ohio Direction Card (Food Stamp/SNAP) recipients residing in Cuyahoga County who have lost food due to a power outage, fire, or flood. In the case of a loss of electricity - power must have been out for at least four hours or more due to a situation beyond the client's control (a shut-off due to a lack of payment does not count). Will only help with replacement due to flooding or other disaster if the incident is a governor declared emergency. Replacement funds may be granted only twice in a six month period.

Required documents

In most cases, must complete a The JFS 07222, "Statement Requesting Food Assistance Replacement" form and document the fact that they were without power for four or more hours (clients can phone their utility provider's customer service department to request written verification of power outage and its duration). In some cases (such as long power outages that affect a large portion of the county) the client may not need to provide dicumentation of the outage. For fires, client will need documentation from the Red Cross.

Hours

24 hours a day, 7 days a week
(216) 987-7700

Fax - fax | For faxing documents

(216) 987-6978

Voice - voice | Virgil Brown NFSC Information Line

(216) 987-7000

Voice - voice | Agency Main Switchboard

https://hhs.cuyahogacounty.gov/resources-data/form-repository

Application process

If the client is able, they can get the JFS 07222 form online. Applications are available for download through the Cuyahoga County Form Library (select "Food Assistance" in the drop-down menu under "Topic" in the search filter, hit the search button, and then scroll to "Replacement SNAP Benefits Request Form"). Paper application forms can be obtained M-F: 8:30am-4:30pm at any Neighborhood Family Service Center (NFSC). In most cases, client must return application to the agency (on site or by mail) within 10 calendar days of the reported loss. Once complete application is submitted, a prorated credit will be added to the Direction Card generally, within 24 hours after the start of the next business day (however, this may be longer when there is a high volume of applications). If needed to obtain verification of the outage, the client can phone their utility provider's customer service department to request verification of the outage and its duration (verification will then be mailed or faxed to the client). Clients may also apply over the phone by calling the Eligibility Contact Center: M-F: 8:00am-2:00pm.

Fees

Free

Service area

Cuyahoga County, Ohio

Description

Provides replacement funds to Food Assistance (food stamp) recipients who have lost food due to a power outage, fire or governor declared emergency. Replacement funds may replace up to (but not exceed) the client's monthly allotment of food assistance.

Data provided by

211 Cleveland

Providing organization

Cuyahoga County Job And Family Services

Government agency that promotes self-sufficiency and family stability by providing emergency financial assistance, employment services, child support services, Medicaid, food assistance (SNAP), and a wide variety of social services.