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Government Complaints/Government Ombudsman Offices | Kentucky Auditor Of Public Accounts

209 Saint Sinclair Street, Frankfort, KY 40599

Eligibility

Open to Kentucky residents who receive public services (Medicaid, SNAP, Child Care, Child Support, Child Protective Services, etc.) through the Cabinet for Health and Family Services.

Required documents

Completed application/registration form (Completed complaint form)

Hours

mon 8:00am - 4:30pm tue 8:00am - 4:30pm wed 8:00am - 4:30pm thu 8:00am - 4:30pm fri 8:00am - 4:30pm
(866) 596-6283

Voice - voice | 866-KYOMBUD

Application process

Download complaint form from website and submit by email, fax, mail, or dropping off in person.

Fees

None

Service area

Kentucky

Description

Accepts complaints about issues which relate to the activities, actions, or lack of action by the Kentucky Cabinet for Health and Family Services. Conducts objective, neutral, and independent reviews of complaints; offers remedies when complaints are substantiated; and uses information from the complaints and investigations to identify and resolve problems within the agency.

Data provided by

211 UWGC

Providing organization

Kentucky Auditor Of Public Accounts

State government office responsible for auditing all accounts and financial transactions of all state government spending agencies.