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Ohio Direction Card (FOOD ASSISTANCE)(FOOD STAMPS) | Geauga County Job And Family Services

12611 Ravenwood Dr., Ste. 150, Chardon, OH 44024

Eligibility

Households with gross income at 130% or less of the Federal Poverty Limit (FPL). SNAP eligibility can be 165% FPL for households with at least one member who is age 60 or older or has a permanent disability. Income can go as high as 200% FPL while on the program (amount of benefit will taper off as the client's household income nears the 200% limit). Those age 18-64 yrs of age must have a dependent. Homes and cars are not counted as assets and will not affect eligibility. Anyone who thinks they may be eligible is encouraged to apply. Serves U.S. Citizens and most documented refugees and foreign nationals. Generally, does not serve undocumented aliens, but many exceptions based on the client's situation may be made (such as domestic violence or human trafficking). Striking workers who fall into this eligibility category will not have their pre-strike income used to determine eligibility. Clients are encouraged to apply regardless of their immigration status; information on immigration status will not be shared with enforcement agencies.

Required documents

Agency can look up most supporting documents through an electronic records search - the client will be notified if they need to supply any extra supporting documents. If needed, client may be asked to submit one or more of the following: proof of earned income (usually income tax form from previous year and last 4 pay stubs, but sudden change in income will be taken into account) and proof of any unearned income (child support, alimony) Proof of work hours and/or hours of participation in county work program Proof of outgoing household expenses (Rental/Lease agreement most recent utility bills medical bills day care receipts current bank statements) proof of immigration status (if applicable).

Hours

Office hours M-F: 8:00am-4:30pm.
(440) 285-1299

Voice - voice | HEAP Appointment Line

(800) 324-8680

Voice - voice | Medicaid Customer Svc. Hotline

(440) 285-9141

Voice - voice | Administrative

https://benefits.ohio.gov
[email protected]

Application process

Clients may begin the application process, renew, and/or update their case information by calling the Contact Center: M-F: 8:00am-4:30pm. May also apply, renew, and/or update case information through website anytime (client must have an email address to do this). In most cases, any interviews can be done by phone. Agency can look up most supporting documents through an electronic records search - the client will be notified if they need to supply any extra supporting documents. If preferred, may also pick up and drop off paper applications and submit documents on-site: M-F: 8:00am-4:30pm. Current clients may also phone the Ohio Direction Card Customer Service Line 24 hours a day/7 days a week. Starting March 28th, 2025: Clients using the online benefits portal will need to either create or sign into an OHID account. After they have created their OHID and logged into it, they will be asked to set up Multi-Factor Verification (a security feature to protect against identification theft). Those who need help navigating the set up process can phone the Contact Center M-F: 8:00am-4:00pm.

Fees

Free

Service area

Geauga County, Ohio

Description

Provides funds for the purchase of food. Benefits that are not used in a month may be carried over to the next month, up to one year.

Data provided by

211 Cleveland

Providing organization

Geauga County Job And Family Services

Government agency that promotes self-sufficiency and family stability by providing emergency financial assistance, employment services, child and adult protective services, child support services, Medicaid, food assistance (SNAP), child development programming, and a wide variety of social services.