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Community Action Agency | Step Forward

1801 Superior Ave., Ste. 400, Cleveland, OH 44114

Eligibility

Serves Cuyahoga County residents who meet the eligibility requirements of the specific program they're applying for, see individual program service groups for requirements.

Required documents

See specific program service group for requirements.

Hours

M-Th: 8:00am-12:00noon. Offices are closed for Federal and major holidays, including Christmas Eve, Christmas Day, New Years Eve, and New Years Day.
(216) 357-2621

Voice - voice | Central Information & Intake

(216) 696-9077

Voice - voice | Main Administrative number

(216) 480-4327

Voice - voice | HEAP Information Line 216-480-HEAP

(216) 589-9922

Voice - voice | Head Start Program Number

Application process

Phone for more information. No walk-ins.

Fees

Free.

Service area

Cuyahoga County, Ohio

Description

Operates a variety of core services in the communities they serve, including: seasonal energy programs (Emergency HEAP, Summer Crisis Program, and PIPP Plus), job training programs, parenting and family support, Head Start and day care.

Data provided by

211 Cleveland

Providing organization

Step Forward

Assists low-income County residents to improve their situations through job readiness, training and placement, rent and utility assistance, various social services, Head Start programs, and information/referral.