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24/7 Nurseline | Anthem Insurance Companies

220 Virginia Ave., Indianapolis, IN 46204

Eligibility

Plan members who live in Ohio.

Required documents

Member's insurance number.

Hours

24 hours a day, 7 days a week.

Application process

Call for information or advice. Phone number is on the member's insurance card. During the COVID pandemic, Medicaid enrollees were not required to reverify to make sure they were still eligible for Medicaid benefits. The hold on these reverifications has ended and reverification reminder notices will be rolled out throughout the year. Enrollees should look out for reverification packets in the mail and report any address changes to their JFS office. More information can be found using the search term MEDICAID INFORMATION/COUSELING*MEDICAID RENEWALS.

Fees

None.

Service area

Ohio

Description

Provides an advice phone line, staffed by a registered nurse as part of Medicaid and Medicare/Medicaid managed health care plans.

Data provided by

211 Cleveland

Providing organization

Anthem Insurance Companies

Offers a health maintenance organization (HMO) for Medicaid recipients.