Home

Pipp Learning Lab | Step Forward

6886 Pearl Rd., Middleburg Heights, OH 44130

Eligibility

No restrictions for the use of the Learning Lab; however, PIPP does have qualifications (please refer to PIPP for qualifications.)

Required documents

No documents are needed to access the Learning Lab however, the following should be brought to sign up for PIPP: Proof of Income for the last 30 days for all household members 18 years of age and older. Most recent utility bills for gas and/or electric. When first applying client will also need proof of citizenship (birth certificate, passport, voter registration card, military service record) or proof of legal resident/qualified alien (naturalization papers, INS I.D. card). For reverification will not need proof of citizenship unless it is not on file with PIPP. Other documents may be required based on the individual situation. If claiming zero income, must bring most recent IRS tax transcript, if someone has been financially helping household within the past 90 days, must bring a signed and dated letter from that person, detailing amount of money given.

Hours

M-Th: 9:00am-12:00noon and 1:00pm-4:00pm. Closed from 12:00noon-1:00pm for lunch.
(216) 357-2621

Voice - voice | Central Information & Intake

(216) 696-9077

Voice - voice | Main Administrative number

(216) 480-4327

Voice - voice | HEAP Information Line 216-480-HEAP

https://stepforwardtoday.org

Application process

Walk in for service. CANNOT HELP WITH PIPP APPLICATIONS.

Fees

Free.

Service area

Cuyahoga County, Ohio

Description

Provides information about the Percentage of Income Payment Plan (PIPP). Service includes a PIPP program success booklet, help with understanding PIPP and Graduate PIPP, and education about reverification. Staff is on site to educate. PIPP is transitioning to OH|ID this calendar year - will also be helping clients needing assistance with that transition.

Data provided by

211 Cleveland

Providing organization

Step Forward

Assists low-income County residents to improve their situations through job readiness, training and placement, rent and utility assistance, various social services, Head Start programs, and information/referral.