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Ohio Relay Services | Public Utilities Commission Of Ohio

180 East Broad Street, Seventh Floor, Columbus, OH 43215-3793

Eligibility

Hearing impaired individuals.

Required documents

Hours

24/7.

Languages

English, Spanish

Application process

Call the 800 number to use the Relay Service.

Fees

None.

Service area

Knox County, Ohio
Monroe County, Ohio
Licking County, Ohio
Athens County, Ohio
Pickaway County, Ohio
Washington County, Ohio
Wyandot County, Ohio
Noble County, Ohio
Coshocton County, Ohio
Marion County, Ohio
Crawford County, Ohio
Guernsey County, Ohio

Description

Provides full telephone accessibility to people who are deaf, deaf-blind, hard-of-hearing or speech-disabled. Specially trained Communication Assistants (CA's) process relay calls and stay on the line to relay conversations electronically, over a Text Telephone (TTY) or, in some cases, verbally to hearing parties. ORS is available 24 hours a day, 365 days a year, with no restrictions on the number of calls placed or on their length. This valuable communications tool gives all individuals who are deaf, deaf-blind, hard-of-hearing or speech-disabled the opportunity to make personal and business calls just like any other telephone user. Both TTY and voice users may initiate calls through ORS. Also provides Spanish TTY services.

Data provided by

211 Pathways

Providing organization

Public Utilities Commission Of Ohio

Regulates providers of all kinds of utility services, including electric and natural gas companies, local and long distance telephone companies, water and wastewater companies, and rail and trucking companies. The PUCO was created to assure Ohioans adequate, safe, and reliable public utility services at a fair price.