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Mycare/My Care Ohio Complaints | Dayton Ombudsman Office

11 W Monument Ave., Ste. 606, Dayton, OH 45402

Eligibility

Serves residents of Champaign, Clark, Darke, Greene, Logan, Miami, Montgomery, Preble, and Shelby Counties. Covers all health services, including behavioral health.

Required documents

None.

Hours

M-F: 8:30am-5:00pm.
https://dayton-ombudsman.org
[email protected]

Application process

Phone M-F: 8:30am-5:00pm to file a complaint or file complaints online.

Fees

None.

Service area

Miami County, Ohio
Darke County, Ohio
Logan County, Ohio
Greene County, Ohio
Clark County, Ohio
Preble County, Ohio
Champaign County, Ohio
Shelby County, Ohio
Montgomery County, Ohio

Description

Accepts and investigates complaints about the MyCare Ohio program. Provides information regarding rights and benefits to members, families and providers within the service delivery system. Investigates and attempts to resolve complaints regarding program enrollees.

Data provided by

211 Cleveland

Providing organization

Dayton Ombudsman Office

Provides complaint investigation and resolution to consumers of long term care services