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Ohio Mental Health Insurance Assistance Office (MHIA) | Ohio Department Of Insurance

50 W Town St., Ste. 300 Lazarus Building, Columbus, OH 43215

Eligibility

No restrictions. Can help consumers, mental health advocates, behavioral health providers, employers, first responders, and other stakeholders. Can help those with health insurance through an employer or a government program, purchased it directly through an insurance agent or is uninsured.

Required documents

Insurance information.

Hours

Hotline hours: M-F: 7:30am-5:00pm.
(800) 686-1527

Voice - voice | Insurance Fraud Hotline

(800) 686-1578

Voice - voice | OSHIIP Hotline

(855) 438-6442

Voice - voice | GET-MHIA

(800) 686-1526

Voice - voice | Consumer Hotline

https://insurance.ohio.gov/getmhia
[email protected]

Application process

Phone or visit website for more information and assistance. May also email for assistance.

Fees

Free.

Service area

Ohio

Description

Provides information regarding mental health and substance use disorder insurance. Will assist a person with navigating their mental health and substance use disorder insurance benefits. The goal is to ensure individuals can access treatment when needed.

Data provided by

211 Cleveland

Providing organization

Ohio Department Of Insurance

Provides consumer protection through education and regulation while promoting a stable and competitive environment for insurers.