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Utility Arrearage Payment Plans (PROMISE PAY) | Greater Cincinnati Water Works

4747 Spring Grove Avenue, Cincinnati, OH 45232

All services are accessible.

Eligibility

GCWW Customers who have past due debt can use the promise portal. All past due customers will be eligible for a payment plan.

Required documents

Requested as needed. Contact for information.

Hours

mon 7:30am - 5:00pm tue 7:30am - 5:00pm wed 7:30am - 5:00pm thu 7:30am - 5:00pm fri 7:30am - 5:00pm
(513) 651-5323

Voice - voice | 513 651-LEAD

(513) 591-7700

Voice - voice | Customer Service and Water Emergency

Application process

Online enrollment. Contact GCWW if in need of assistance in enrolling.

Fees

Varies by total amount due.

Service area

Boone County, Kentucky
Hamilton County, Ohio
Clermont County, Ohio

Description

Greater Cincinnati Water Works offers PromisePay to enrollment in payment plans for your outstanding balances. Customers are responsible for paying monthly installment to PromisePay in additional to paying current charges to GCWW.

Data provided by

211 UWGC

Providing organization

Greater Cincinnati Water Works

Provides water services to customers with a supply of water and other water quality services in the Greater Cincinnati area.