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Non-Emergency Medical Transportation For Medicaid Recipients | Unitedhealthcare

Eligibility

Serves members of UnitedHealthcare Medicaid age 18 or older. Destinations must be less than 30 miles from the member's home to be eligible.

Required documents

Proof of insurance (Medicaid card)

Hours

mon 8:00am - 8:00pm tue 8:00am - 8:00pm wed 8:00am - 8:00pm thu 8:00am - 8:00pm fri 8:00am - 8:00pm
(800) 985-3856

Voice - voice | Nurse Advice Line-Kentucky Medicaid

(800) 542-8630

Voice - voice | Nurse Advice Line-Ohio Medicaid

(800) 895-2017

Voice - voice | Member Services-Ohio Medicaid

(866) 293-1796

Voice - voice | Member Services-Kentucky Medicaid

Application process

Contact by phone at least two business days (48 hours) in advance to schedule a trip. Note that this does not apply for urgent needs (such as same-day or next-day visits) or hospital discharges.

Fees

None

Service area

Ohio

Description

Offers transportation for UnitedHealthcare Medicaid members to and from a variety of eligible destinations, such as to and from healthcare appointments, home from a hospital/emergency room, or to a pharmacy after a doctor’s office visit.

Data provided by

211 UWGC

Providing organization

Unitedhealthcare

For-profit company contracted with state departments of health insurance to provide managed health care services under the Medicaid and Medicare programs.