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Medical Information Services For Medicaid Recipients | Molina Healthcare

5100 Commerce Crossings Drive, Louisville, KY 40229

Eligibility

Open to Medicaid recipients age 18 and older who have Molina as their State Medicaid Managed Care Organization (MCO).

Required documents

Requested as needed. Contact for information.

Hours

mon 7:00am - 7:00pm tue 7:00am - 7:00pm wed 7:00am - 7:00pm thu 7:00am - 7:00pm fri 7:00am - 7:00pm
(833) 858-0430

Voice - voice | Healthy Rewards Program

(800) 578-0603

Voice - voice | Medicaid Member Services

(800) 606-9880

Voice - voice | Nurse Advice Line

Application process

Contact the helpline by phone. The helpline is not meant to replace a primary care provider or 9-1-1. For life-threatening conditions and emergencies, call 9-1-1.

Fees

None

Service area

Kentucky
Ohio

Description

Offers free 24/7 phone access to a registered nurse who can provide health information and advice. Nurses can assist with health-related questions, understanding prescriptions, suggestions for at-home care for minor injuries and illnesses, and recommendations of when and where to go to seek medical care.

Data provided by

211 UWGC

Providing organization

Molina Healthcare

For-profit company contracted with state departments of insurance to provide managed health care services under the Medicaid and Medicare programs.