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Utility Arrearage Payment Plans (PAYMENT PLUS) | Northern Kentucky Community Action Commission

717 Madison Avenue, Covington, KY 41011

Eligibility

Open to residents of Boone, Campbell, Grant, and Kenton County who:

  • are active Duke Energy Kentucky customers
  • have resided at their current address for at least the last 12 months
  • have a past due balance/outstanding Duke Energy bill(s)
  • have a household income at or below 200% of the Federal Poverty Level
  • have not previously participated in the Payment Plus program

Required documents

Utility bill (Most recent Duke Energy bill)

Hours

mon 8:00am - 4:00pm tue 8:00am - 4:00pm wed 8:00am - 4:00pm thu 8:00am - 4:00pm fri 8:00am - 4:00pm
(859) 484-8450

Voice - voice | Appointment Scheduling Line

(859) 448-3008

Voice - voice | Retired Senior Volunteers Program

Application process

Registration required. Registration links are available online.

Fees

None

Service area

Boone County, Kentucky
Campbell County, Kentucky
Grant County, Kentucky
Kenton County, Kentucky

Description

Offers qualified households the opportunity to receive up to a $500 credit towards the arrearage of their Duke Energy bill. Participants must attend scheduled classes on energy efficiency, budget, and credit counseling held by NKCAC and allow People Working Cooperatively to weatherize their home to receive the full bill credit.

Data provided by

211 UWGC

Providing organization

Northern Kentucky Community Action Commission

Regional community action agency providing a variety of supportive services focused on family and children, housing and weatherization, and career readiness.