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Cleveland Clinic Financial Assistance Policy | Cleveland Clinic

9500 Euclid Avenue, Cleveland, OH 44195

Eligibility

Applicants must meet specific household income guidelines. The patient's total financial situation is considered during the approval process. Discounts cannot be given if it is determined that there is another source responsible for medical expenses such as insurance, Medicaid, or Hospital Care Assurance Program (HCAP).

Required documents

Will be requested as needed.

Hours

Monday - Friday: 9:00am to 4:00pm.
(844) 491-6862

Voice - voice | Billing Inquiries

(800) 223-2273

Voice - voice | Appointments

(216) 444-2544

Voice - voice | Ombudsman

(866) 621-6385

Voice - voice | Billing Inquiries

(216) 444-2000

Voice - voice | Patient Information

(216) 444-2200

Voice - voice | Main

(216) 444-9500

Voice - voice | Directions and Parking

https://my.clevelandclinic.org/patients/billing-finance/financial-assistance

Languages

Financial Assistance Policy, Application Form, and Summary of Financial Assistance are available in Spanish and Arabic.

Application process

Call the hospital or visit the website for more information. Patients must complete an application, apply and have their eligibility approved to receive the discount. The program is designed so that patients work directly with Patient Financial Services to determine eligibility. Applications must be received within twelve months of the hospital visit.

Fees

Free to apply for financial assistance.

Service area

Medina County, Ohio
Wayne County, Ohio
Stark County, Ohio
Portage County, Ohio
Summit County, Ohio
Cuyahoga County, Ohio
Lake County, Ohio
Lorain County, Ohio
Geauga County, Ohio

Description

Provides free and/or reduced medical services for qualifying uninsured patients of Cleveland Clinic facilities, including hospitals and family health centers. Financial assistance is available for emergency and other medically necessary care, and may be available for services provided by a Cleveland Clinic doctor.

Data provided by

211 Summit

Providing organization

Cleveland Clinic

Operates a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education. Manages a health care system which is comprised of several community hospitals and affiliate hospitals.