Long-Term Care Ombudsman Program | Long Term Care Ombudsman

8111 Rockside Road, Suite 250, Cleveland, OH 44125

Barrier Free Restrooms|Designated Parking|Wheelchair Accessible Building (ramps & main entrance doors).

Eligibility

Serves residents of Lorain, Medina, Cuyahoga, Geauga, and Lake counties age 60 and over receiving care in institution or in the community.

Required documents

None.

Hours

Same as site hours.

(800) 365-3112

Voice - voice | Office and Reporting Line

Fax

Voice

Languages

None.

Application process

Call the office for more information.

Fees

No fee.

Service area

Lorain County, Ohio
Cuyahoga County, Ohio
Medina County, Ohio
Geauga County, Ohio
Lake County, Ohio

Description

Investigates and attempts to resolve all types of complaints about care provided to residents in licensed nursing homes, residential care facilities, adult care homes, long-term acute care hospitals, and consumers of home care services. The Ombudsman Program provides information on long-term care laws, regulations, and rights.

Data provided by

211 Summit

What's Here

Long Term Care Ombudsman Programs Patient Rights Assistance

Providing organization

Long Term Care Ombudsman

Provides information, referrals, and advocacy, as well as help resolving complaints regarding nursing homes, residential care facilities, adult care homes, and community-based care services. Assists in the selection of long-term care facilities, including providing information on those that offer Alzheimer's care units, and hospice and respite care.