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Critical Care Program | Toledo Edison

Eligibility

Current Toledo Edison customers with severe health problems should have a licensed physician certify in writing that a termination of electric service would be especially dangerous. The medical certification will postpone the termination of electric service for 30 days. The certification is designed to provide the customer with additional time to pay their past-due balance. The customer is still responsible for the past-due amount and will be given the opportunity to pay the balance in monthly installments.

Required documents

Medical Certification

Hours

Mon-Fri 8am-6pm
(888) 544-4877

Voice - voice | Power Outage

Fees

No fees

Service area

Ohio

Description

Provides a program to customers who use certain electrically-operated life-sustaining medical equipment in their home. The program helps customers - for whom a service interruption could be immediately life threatening or would make operation of necessary medical or life supporting equipment impossible or impractical - prepare for planned and unplanned power outages.

Data provided by

UW 211 Greater Toledo

Providing organization

Toledo Edison

Electric utility company in northern Ohio.