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Health Facility Complaints | Kentucky Office Of The Inspector General

455 Park Place, Suite 120a, Lexington, KY 40511

Eligibility

Serves residents of Kentucky and individuals who received care from a licensed health care facility located in the state of Kentucky.

Required documents

Requested as needed. Contact for information.

Hours

mon 8:00am - 4:30pm tue 8:00am - 4:30pm wed 8:00am - 4:30pm thu 8:00am - 4:30pm fri 8:00am - 4:30pm
(502) 564-7962

Voice - voice | Regulated Child Care Call Center

Application process

Contact the regional office by phone or email.

Fees

None

Service area

Boone County, Kentucky
Grant County, Kentucky
Campbell County, Kentucky
Kenton County, Kentucky

Description

Accepts and, where possible, attempts to resolve complaints regarding organizations that provide health care services, including hospitals, nursing homes, assisted living communities, outpatient clinics, hospices, home health agencies, etc. Complaints may be made regarding a health care facility's licensing, cleanliness and safety, treatment of patients, quality of care, unethical, improper or unprofessional conduct of personnel, or other inappropriate business practices.

Data provided by

211 UWGC

Providing organization

Kentucky Office Of The Inspector General

State government regulatory and licensing agency for all health care, day care, and long-term care facilities and child adoption/child-placing agencies in Kentucky.