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Irs Taxpayer Assistance Center | Internal Revenue Service

111 Constitution Avenue, Washington, DC 20002

Not Applicable.

Eligibility

There are no restrictions for this service.

Required documents

Will be requested as needed.

Hours

Phone assistance available Monday to Friday from 7:00am to 7:00pm. All services at local Internal Revenue Service offices require an appointment. "Where's My Refund?" is updated once daily, usually overnight, so there is no reason to check more than once per day or to call the IRS to get information about a refund. Taxpayers can check "Where's My Refund?" within 24 hours after the IRS has received their e-filed return or four (4) weeks after receipt of a mailed paper return. "Where's My Refund?" has a tracker that displays progress through three (3) stages: (1) Return Received, (2) Refund Approved, and (3) Refund Sent. Extensions: Form 4868 - Must request the extension of time to file by the regular due date of the return to avoid the penalty for filing late. An extension of time to file is not an extension of time to pay.
(877) 777-4778

Voice - voice | Taxpayer Advocate Service

(800) 906-9887

Voice - voice | Hotline for VITA and TCE Locations

(800) 829-3676

Voice - voice | 1-800-TAX-FORM To Request a Tax Form or Booklet

(833) 553-9895

Voice - voice | Tax Information - Individual - Language Line

(800) 829-1954

Voice - voice | Refund Hotline

(800) 908-4490

Voice - voice | Identity Protection Specialized Unit

(800) 829-0433

Voice - voice | Tax Fraud Hotline

(800) 908-9946

Voice - voice | Transcript Order Line

(800) 829-1040

Voice - voice | Tax Information - Individuals

https://www.irs.gov

Languages

Website can be translated into languages including Spanish, Vietnamese, Russian, Korean, Haitian Creole, Traditional Chinese, and Simplified Chinese. Utilizes language interpretation services by phone.

Application process

Call the office or visit the website for more information. Personal assistance may be available at a local office if a tax issue cannot be handled online or by phone.

Fees

No fee. Note: No longer issuing paper refund checks after September 30th, 2025.

Service area

Harrison County, Ohio
Lorain County, Ohio
Cuyahoga County, Ohio
Carroll County, Ohio
United States
Jefferson County, Ohio
Stark County, Ohio
Tuscarawas County, Ohio
Medina County, Ohio
Portage County, Ohio
Summit County, Ohio

Description

Collects federal income taxes and encourages voluntary compliance with tax laws and regulations. Answers questions regarding federal income taxes, helps with unresolved tax issues, and offers tax publications and tax forms. Provides "Where's My Refund" where taxpayers can track their refund online or by downloading the IRS2Go mobile app.

Data provided by

211 Summit

Providing organization

Internal Revenue Service

Collects federal income taxes and is responsible for voluntary compliance with tax laws and regulations. Provides tax information and assistance.