Critical Customer Care Program | Ohio Edison - A Firstenergy Company
76 South Main Street, Akron, OH 44308
Not Applicable.
Eligibility
Serves customers who use certain electrically operated life sustaining medical equipment in their home. Call for additional details.
Required documents
Must provide verification of medical need. Requires account number for process.
Hours
24 hours a day, 7 days a week.
(800) 633-4766
Voice - voice | Customer Service
(888) 544-4877
Voice - voice | Power Outages 1-888-LIGHTSS
Languages
Spanish.
Application process
Call the toll-free Customer Service number for more information.
Fees
No fee.
Service area
Ohio
Description
Identifies customers who use certain electrically operated life sustaining medical equipment in their home and helps these customers prepare for planned and unplanned power outages.
Data provided by
211 Summit
What's Here
Providing organization
Ohio Edison - A Firstenergy Company
Operates as a public entity that provides the generation, transmission, sale, and distribution of electricity to retail or end-use customers. Note: this is a commercial business.
