Home

Critical Customer Care Program | Ohio Edison - A Firstenergy Company

76 South Main Street, Akron, OH 44308

Not Applicable.

Eligibility

Serves customers who use certain electrically operated life sustaining medical equipment in their home. Call for additional details.

Required documents

Must provide verification of medical need. Requires account number for process.

Hours

24 hours a day, 7 days a week.

Languages

Spanish.

Application process

Call the toll-free Customer Service number for more information.

Fees

No fee.

Service area

Ohio

Description

Identifies customers who use certain electrically operated life sustaining medical equipment in their home and helps these customers prepare for planned and unplanned power outages.

Data provided by

211 Summit

Providing organization

Ohio Edison - A Firstenergy Company

Operates as a public entity that provides the generation, transmission, sale, and distribution of electricity to retail or end-use customers. Note: this is a commercial business.