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Eligibility

Household income that is at or below 135% FPL, or participate in certain federal assistance programs, such as: 

  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Federal Public Housing Assistance (Section 8)
  • Supplemental Security Income
  • Veterans and Survivors Pension Benefit

Note: Lifeline benefits are limited to one per household per service.

Required documents

Proof of income (Copies of proof of all income),Other documents (Copies of proof of any public assistance),Additional documents requested as needed
(513) 565-9890

Voice - voice | Social media

411

Voice - voice | Directory

(833) 573-3443

Voice - voice | Repair & Technical Support

(513) 565-5433

Voice - voice | Lifeline

(513) 566-4101

Voice - voice | Repair & Technical Support

(513) 301-2093

Voice - voice | Text Only Line

Application process

Application required. Mail or bring application in-person to an authorized Altafiber retailer. Annual recertification required. Any address or eligibility changes must be reported within 30 days to continue service. 

Submit application or go to an authorized Altafiber retailer to verify eligibility through the National Verifier database. 

Fees

No fee to apply. Call for information on fee waivers and monthly discounts. 

Service area

Clinton County, Ohio
Warren County, Ohio
Brown County, Ohio
Campbell County, Kentucky
Hamilton County, Ohio
Clermont County, Ohio
Adams County, Ohio
Butler County, Ohio
Boone County, Kentucky
Kenton County, Kentucky
Grant County, Kentucky

Description

Provides eligible households with a monthly discount on qualifying landline or mobile phone service. Multiple discounts/promotions may be available.

Data provided by

211 UWGC

Providing organization

Altafiber

Telecommunication Company and Internet provider providing services in Ohio, Kentucky, and Indiana.