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Maintains lists of businesses and charities and provides Business Profiles about them. Accepts reports of unfair business practices and handles complaints dealing with consumer dissatisfaction with businesses and/or their products or services. Provides printed information about consumer topics. Offers accreditation for businesses.

The BBB AUTO LINE makes resolving your lemon law complaint as simple as possible. Their role is to open communication between you and your manufacturer and to assist in the speedy resolution of your auto warranty or lemon law dispute. AUTO-LINE will guide you each step of the way: through collecting documentation, negotiating a possible settlement and navigating the arbitration process. Learn more about the complete BBB AUTO LINE dispute resolution process by visiting the BBB website to get started.

Provides inspection and code enforcement of: plumbing, water, and sewer service; sewage; schools; water wells; camps; recreational areas; swimming pools; groceries; food services; trailer parks; and solid waste disposal. Also provides planning for land use with soil surveys and layouts; rabies control; and nuisance abatement.

Licenses and inspects body art establishments. Body art services include: tattooing, permanent cosmetics, and body piercing.

Avocates for residents of long term care facilities. Assists nursing home and group home residents with asserting their rights and with problems concerning Medicare, Medicaid, and social security. Handles complaints of long term care services provided in home and community settings. Promotes volunteer visitation and advocacy services.

Consumers can contact the OCC, file complaints about national banks, and get answers to frequently asked banking questions at the OCC's consumer site, HelpWithMyBank.gov. or by calling Customer Assistance Group at 800-613-6743.

Enforces and takes complaints concerning Ohio's Lemon Law. The Lemon Law requires auto manufacturers to repair or replace a new motor vehicle that has a problem or problems, covered by the warranty, that substantially impair the use, value or safety of the vehicle. The lemon law covers problems that occur within the first year of purchase or the first 18,000 miles of the vehicle, whichever comes first. The law requires manufacturers to notify buyers of their right to compensation if a vehicle is defective and establishes a consumer’s right to be refunded if the vehicle is not repaired or replaced within a reasonable period. Consumers may also look for information about complaints a company may have recieved through the Attorney General's Office as well as information as to how the dispute was resolved. May also search for lawsuits the office has filed against individuals and businesses that violate the state’s consumer laws.

Receives and acts on complaints regarding people labeled mentally ill or MR/DD concerning institutional or community practices/conditions; assures that detained institutionalized and discharged persons are informed of their rights; provides case advocacy and legal representation; monitors policies/procedures and all major incidents reported to Departments of Mental Health and MR/DD.

Seeks to improve the quality of care and quality of life of residents in nursing homes and other long-term care facilities in Ohio. Handles complaints, advocates for residents, and helps resolve problems between the individual and the long-term care provider. Offers information about resident's rights, quality of care, and quality of life. Can provide some information about advance directives such as living will and durable power of attorney for health care.

Listens and independently investigates concerns from families and youth directly impacted by Ohio's children services system. As an independent investigator, an Ombudsman does not provide legal advice or operate as an adversarial agent working on behalf of any one party to a reported conflict. In some cases, a specialist may refer the client to a contact that handles specific issues concerning services in a specific county.

Confidential advocacy, education, and information for consumers of long-term care services, including: * Complaint investigation * Consumer advocacy * Long-term care selection assistance * Transition coordination

Provides grade ratings on businesses, customer reviews, and dispute resolution. Accepts reports of unfair business practices and handles buyer/seller disputes concerning a company's products and services. Trade Specialists will investigate the consumer's issue and attempt to reach out to the company in question in order to reach a fair resolution. Does not provide legal enforcement or prosecute - but will share information with the Ohio Attorney General and other law enforcement agencies where warranted. Handles customer concerns with businesses in the following categories (but service not limited to these categories): Home improvement/repair, non-government owned utility companies, insurance companies, mortgage companies, banking, charities, check cashing, child care, realtors, restaurants (but doesn't handle food safety issues), and for-profit tax preparers. For medical facilities or services, will only help to resolve issues related to billing or customer service; does not take complaints concerning allegations of malpractice or medical competency.

Provides recreational boating safety tips, investigates consumer complaints about boats, issues product safety recalls, and maintains a database of boats that have been recalled. This agency regulates recreational watercraft. Boating recalls are NOT covered by the Consumer Product Safety Commission.

Regulates and provides information on groups that may solicit funds for charitable purposes in the State of Ohio. Keeps records of charitable organizations that are licensed with the State of Ohio and may provide financial statements of these organizations. Handles complaints about charities and provides information about which groups may raise funds for other agencies. Licenses charitable bingo games and offers information about them.

Department of Youth Services provides a Tip Line for sharing tips or concerns related to the safety of youth residing in any DYS facility. The Tip Line is a direct line to the Central Office to report any safety issues, including any matters related to sexual misconduct. You can call the Tip Line from anywhere to report any concerns

Accepts and, where possible, attempts to resolve complaints regarding the licensing, incompetence, negligence, quality of service, excessive fees, fraud, misrepresentation, unprofessional conduct, or other inappropriate business practices of architects, landscape architects, and non-licensed persons.

Provides assistance to clients where an immediate change in residential setting is needed, where it is necessary to deal with law enforcement, or where there is alleged abuse or neglect of the client. Monitors residential and day programs, does complaint resolution, and acts for advocacy and protection of client rights.

The FCC addresses consumer complaints related to interstate and international communications by radio, television, wire, satellite and cable.

Provides companies' business reviews, requests reports on charities, lists of accredited businesses in specific industries, assistance with complaints with businesses and order brochures on a variety of markeplace issues.

Environmental Public Health Programs • Food Safety • Public Swimming Pools • School Environment • Body Art • Rabies Control • Smoke Free Workplace • Private Water Systems • Sewage Treatment Systems • Manufactured Home Parks • Nuisance Complaints • Emergency Preparedness • Mold • Food License Information Call for any details on above listed programs.

Provides recreational boating safety tips, investigates consumer complaints about boats, issues product safety recalls, and maintains a database of boats that have been recalled. This agency regulates recreational watercraft. Boating recalls are NOT covered by the Consumer Product Safety Commission.

Provides comprehensive reports (including evaluation and accreditation) of charities. Maintains lists of BBB Accredited Charities by industry. Hears complaints dealing with consumer issues with a business and/or their products or services. Handles complaints against doctors or attorneys only in relation to billing issues. Provides recorded and printed information about consumer topics. Offers accreditation for businesses. Assists with concerns about charity donations.

Responsible for enforcing certain federal laws related to banking, including the Truth in Lending Act, the Community Reinvestment Act, and the Home Mortgage Disclosure Act. Accepts complaints about state-chartered banks that are members of the Federal Reserve System from bank customers experiencing discriminatory treatment or deceptive actions covered by these laws. If contacted regarding an institution that is not part of the Federal Reserve System, will refer to the proper regulator. Cannot resolve contract disputes or matters that are the subjects of pending lawsuits. Problems with individual banks regarding customer service or specific bank policies are not addressed by federal law or regulation and may not be covered by the laws mentioned above.

Advocates for people receiving nursing home care, assisted living care and home care services. Investigates and attempts to resolve all types of complaints about care and services. In some cases, may mediate disputes between patients and their health care service provider. Provides information on long-term care options, laws, and regulations.