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Department of Youth Services provides a Tip Line for sharing tips or concerns related to the safety of youth residing in any DYS facility. The Tip Line is a direct line to the Central Office to report any safety issues, including any matters related to sexual misconduct. You can call the Tip Line from anywhere to report any concerns

Accepts complaints concerning on-site and in home child care providers as well as preschool programs. In many cases, will help the client determine which agency licences/accredits the provider and then guide them through the complaints process for that particular agency.

Takes and investigates complaints from the public regarding possible federal antitrust violations or potential anti-competitive activities, both civil and criminal. Examples of reportable activities are price-fixing between or among companies or rigging bids unfairly.

Assists in resolving complaints against registered cemeteries through mediation and conciliation.

Provides investigation of all types of consumer scams, along with one on one assistance to support residents who lose money or info to scams. Will attempt dispute resolution, including mediation with the parties (consumer and business), including debt collection abuses, home repair companies auto sales and car repairs, store pricing, appliance warranty issues, and other complaints related to specific business interactions with consumers. The agency can/will refer a complaint or a violation to the county prosecutor, Ohio attorney general, Federal Trade Commission, Consumer Financial Protection Bureau, or other appropriate agencies with jurisdiction over the complaint. May also enforce violations through civil actions.

Provides safety information and answers questions about food, nutrition, dietary supplements, food labeling, cosmetics, pet food, food additives, food biotechnology, blood products, vaccines, tobacco products and medical devices. Handles complaints concerning food (except food items inspected by the USDA including meat, poultry and egg products), food labeling, cosmetics, dietary supplements and medical devices that are under FDA regulation.

Provides licensing and inspections for businesses offering tattoo, body piercing, microblading or a combination of these services for permanent facilities or temporary events.

Enforces the Ohio Consumer Sales Practices Act and the Ohio Homebuyers’ Protection Act. Investigates complaints related to consumer protection laws and mediates disputes when warranted. Consumers may also look for information about complaints a company may have recieved through the Attorney General's Office as well as information as to how the dispute was resolved. Areas of inquiry include retail purchases, for-profit tax preparers, Internet auctions, pyramid schemes, advertising, business opportunities, home improvements, consumer credit, health spas, mail order businesses, new car parts, automobile repairs repairs, tax preparation companies, etc. Will investigate (and if warranted, prosecute) for-profit mortgage foreclosure counseling companies. Can take complaints on mortgage servicers concerning escrow issues and problems dealing with the application of payments. Cannot address complaints against mortage services concerning modifications or foreclosure issues. Cannot take complaints against banks. Does not provide legal advice or representation as a private attorney. Cannot handle consumer issues regarding the purchase of used cars, public utilities, doctors, lawyers, insurance, real estate, financial investments, and state agencies. Offers consumer tips, printed information, and presentations about consumer issues. May also search for lawsuits the office has filed against individuals and businesses that violate the state’s consumer laws.

Advocates for people receiving nursing home care, assisted living care and home care services. Investigates and attempts to resolve all types of complaints about care and services. In some cases, may mediate disputes between patients and their health care service provider. Provides information on long-term care options, laws, and regulations.

Consumers can contact the OCC, file complaints about national banks, and get answers to frequently asked banking questions at the OCC's consumer site, HelpWithMyBank.gov. or by calling Customer Assistance Group at 800-613-6743.

Assists consumers in cases where an immediate change in residential setting is needed, where it is necessary to deal with law enforcement, or where there is alleged abuse or neglect of the consumer. Provides information and referral for all services. Monitors residential and day programs, does complaint resolution, and acts for advocacy and protection of client rights. This office also monitors Board compliance with legal regulations, oversees its accreditation, and evaluates its services in terms of goals and outcomes.

Confidential advocacy, education, and information for consumers of long-term care services, including: * Complaint investigation * Consumer advocacy * Long-term care selection assistance * Transition coordination

Advocates for long-term care consumers, including residents of nursing homes, assisted living facilities, group homes, as well as clients receiving in-home or community-based care services. Services include: complaint investigation regarding client rights violations, poor care and services, etc.; advocacy services; and general information and education.

Receives and acts on complaints regarding people labeled mentally ill or MR/DD concerning institutional or community practices/conditions; assures that detained institutionalized and discharged persons are informed of their rights; provides case advocacy and legal representation; monitors policies/procedures and all major incidents reported to Departments of Mental Health and MR/DD.

Enforces the Ohio Consumer Sales Practices Act and the Ohio Homebuyers’ Protection Act. Investigates complaints related to consumer protection laws and mediates disputes when warranted. Consumers may also look for information about complaints a company may have recieved through the Attorney General's Office as well as information as to how the dispute was resolved. Areas of inquiry include retail purchases, for-profit tax preparers, Internet auctions, pyramid schemes, advertising, business opportunities, home improvements, consumer credit, health spas, mail order businesses, new car parts, automobile repairs repairs, tax preparation companies, etc. Will investigate (and if warranted, prosecute) for-profit mortgage foreclosure counseling companies. Can take complaints on mortgage servicers concerning escrow issues and problems dealing with the application of payments. Cannot address complaints against mortage services concerning modifications or foreclosure issues. Cannot take complaints against banks. Does not provide legal advice or representation as a private attorney. Cannot handle consumer issues regarding the purchase of used cars, public utilities, doctors, lawyers, insurance, real estate, financial investments, and state agencies. Offers consumer tips, printed information, and presentations about consumer issues. May also search for lawsuits the office has filed against individuals and businesses that violate the state’s consumer laws.

Licenses tattoo and body piercing establishments for compliance with health and safety requirements.

Offers a tip line for reporting concerns related to safety of incarcerated youth including sexual misconduct.

Accepts and, where possible, attempts to resolve complaints regarding the licensing, incompetence, negligence, quality of service, excessive fees, fraud, misrepresentation, unprofessional conduct, or other inappropriate business practices of architects, landscape architects, and non-licensed persons.

Maintains lists of businesses and charities and provides Business Profiles about them. Accepts reports of unfair business practices and handles complaints dealing with consumer dissatisfaction with businesses and/or their products or services. Provides printed information about consumer topics. Offers accreditation for businesses.

Provides recreational boating safety tips, investigates consumer complaints about boats, issues product safety recalls, and maintains a database of boats that have been recalled. This agency regulates recreational watercraft. Boating recalls are NOT covered by the Consumer Product Safety Commission.

Provides the following permits, licenses, and inspectional services (individual department phone numbers are listed behind each description): rat and rabies control, environmental health, nuisance complaints, landfill, trash truck, well water, and septic inspections (225-4362); plumbing permits and inspections (225-4421); housing inspections outside of the Dayton city limits (225-4428); food service operator licenses, bar, grocery, restaurant, swimming pool, hotel, and mobile home inspections (225-4460); lead paint poisoning preventions programs, information about lead paint hazards, and inspections for the presence of lead paint in homes (225-5553); and vending machines, mobile home park, motel, and mobile food service inspections (225-5915).

Provides recreational boating safety tips, investigates consumer complaints about boats, issues product safety recalls, and maintains a database of boats that have been recalled. This agency regulates recreational watercraft. Boating recalls are NOT covered by the Consumer Product Safety Commission.

Investigates and responds to consumer complaints as well as allegations of abuse/neglect of residents in state licensed hospitals, nursing homes, dialysis centers, assisted living and rehabilitation facilities, hospice agencies, home health agencies, licensed and unlicensed group homes.

The Fairfield County Department of Health Public will follow up on reports of businesses or other organizations that may be violating an order issued by the local public health department or other officials and are endangering the public and/or their own employees.