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Provides investigation of all types of consumer scams, along with one on one assistance to support residents who lose money or info to scams. Will attempt dispute resolution, including mediation with the parties (consumer and business), including debt collection abuses, home repair companies auto sales and car repairs, store pricing, appliance warranty issues, and other complaints related to specific business interactions with consumers. The agency can/will refer a complaint or a violation to the county prosecutor, Ohio attorney general, Federal Trade Commission, Consumer Financial Protection Bureau, or other appropriate agencies with jurisdiction over the complaint. May also enforce violations through civil actions.

This Agency helps to resolve and report local customer reviews (positive, neutral or negative), and complaints, between consumers and businesses and between businesses regarding customer service, repair, delivery, advertising, selling, service, products, guarantee-warranty, refund-exchanges, contracts, billing-collection, and charitable solicitation fundraising. Helps resolve complaints about new car complaints auto and manufacturers through AutoLine. Customer Reviews and Complaints may be filed against BBB Accredited Businesses and Non-Accredited Businesses. BBB does not provide legal counsel or process complaints against the government or involving employment disputes. We also offer BBB Scam Tracker to view and report scams. We have staff members available to provide speakers on a number of topics.

If you have a specific customer service issue other than baggage or refunds, visit https://www.greyhound.com/en/CustomerAssistanceRequest.aspx to send an e-mail to our Customer Assistance Group. For problems with baggage handling, visit https://www.greyhound.com/en/BaggageHandlingRequest.aspx to send an e-mail to Baggage Services. For lost baggage, visit https://www.greyhound.com/en/BaggageLocationRequest.aspx to send an e-mail to our Baggage Locator Service. For general questions with refunds, please visit https://www.greyhound.com/en/RefundsAndExchangesRequest.aspx to send an e-mail to our Refunds Desk.

The Bureau of Civil Rights ensures through education, monitoring and enforcement that all Ohio Department of Job and Family Services customers (internal and external) are provided equal access to all rights and benefits as mandated by state and federal laws prohibiting discrimination. Clients should contact their local DJFS office to file a complaint or obtain information.

Accepts reports of unfair business practices and handles complaints dealing with consumer dissatisfaction with gambling organizations and and/or their products or services.

Goal is to successfully resolve complaints involving buyers and sellers in a fair and timely fashion. This includes complaints involving consumer-to-business and business-to- business transactions that involve the advertisement and/or sale of a product or service. Information concerning the nature and resolution of complaints filed with BBB is used in developing BBB Reliability Reports on companies. BBB accepts complaints whether or not the business is a BBB Accredited Business. BBB generally does not handle complaints which are more effectively handled by other government or private agencies or the legal system, such as complaints involving employment practices, discrimination, or matters in litigation. We will not handle complaints regarding professions (doctors, lawyers, etc.) or employer/employee disputes.

Maintains lists of businesses and charities and provides Business Profiles about them. Accepts reports of unfair business practices and handles complaints dealing with consumer dissatisfaction with businesses and/or their products or services. Provides printed information about consumer topics. Offers accreditation for businesses.

State of Ohio consumer line that provides information about and responds to complaints regarding smoking in the workplace. Program will register complaints by consumers and, when possible, attempt to find a satisfactory resolution.

The Bureau of Civil Rights ensures through education, monitoring and enforcement that all Ohio Department of Job and Family Services customers (internal and external) are provided equal access to all rights and benefits as mandated by state and federal laws prohibiting discrimination.

The Bureau of Civil Rights ensures through education, monitoring and enforcement that all Ohio Department of Job and Family Services customers (internal and external) are provided equal access to all rights and benefits as mandated by state and federal laws prohibiting discrimination.

Collects and reports information about businesses to help consumers make informed decisions. Acts as a neutral third party to help settle disputes between consumers and businesses using conciliation, mediation and arbitration services. Offers general advice and business information to consumers and issue alerts and tips on current marketplace issues. Offers accreditation for businesses.

The Bureau of Civil Rights ensures through education, monitoring and enforcement that all Ohio Department of Job and Family Services customers (internal and external) are provided equal access to all rights and benefits as mandated by state and federal laws prohibiting discrimination. Clients should contact their local DJFS office to file a complaint or obtain information.

Regulates and provides information on groups that may solicit funds for charitable purposes in the State of Ohio. Keeps records of charitable organizations that are licensed with the State of Ohio and may provide financial statements of these organizations. Handles complaints about charities and provides information about which groups may raise funds for other agencies. Licenses charitable bingo games and offers information about them.

Provides comprehensive reports (including evaluation and accreditation) of charities. Maintains lists of BBB Accredited Charities by industry. Hears complaints dealing with consumer issues with a business and/or their products or services. Handles complaints against doctors or attorneys only in relation to billing issues. Provides recorded and printed information about consumer topics. Offers accreditation for businesses. Assists with concerns about charity donations.

The Bureau of Civil Rights ensures through education, monitoring and enforcement that all Ohio Department of Job and Family Services customers (internal and external) are provided equal access to all rights and benefits as mandated by state and federal laws prohibiting discrimination. Clients should contact their local DJFS office to file a complaint or obtain information.

Federal agency that oversee the protection of consumers against unfair, deceptive or fraudulent practices. Accepts consumer complaints, oversees the development and enforcement of consumer protection laws and regulations, investigates businesses and people who violate the law, and educates consumers and businesses on their rights. Accepts complaints about identity theft, National Do Not Call Registry violations, online privacy, telemarketing scams, credit scams, immigration services, sweepstakes, lotteries and prizes, business opportunities and work from home schemes, health and weight loss products, deb collection, credit reports and financial matters.

Goal is to successfully resolve complaints involving buyers and sellers in a fair and timely fashion. This includes complaints involving consumer-to-business and business-to- business transactions that involve the advertisement and/or sale of a product or service. Information concerning the nature and resolution of complaints filed with BBB is used in developing BBB Reliability Reports on companies. BBB accepts complaints whether or not the business is a BBB Accredited Business. BBB generally does not handle complaints which are more effectively handled by other government or private agencies or the legal system, such as complaints involving employment practices, discrimination, or matters in litigation. We will not handle complaints regarding professions (doctors, lawyers, etc.) or employer/employee disputes.

The Bureau of Civil Rights ensures through education, monitoring and enforcement that all Ohio Department of Job and Family Services customers (internal and external) are provided equal access to all rights and benefits as mandated by state and federal laws prohibiting discrimination. Clients should contact their local DJFS office to file a complaint or obtain information.

For comments (including TITLE VI and ADA complaints) please contact the Benefits Admin - HR.

BBB maintains Business Profiles for businesses and nonprofit across North America. BBB takes complaints and customer reviews for BBB Accredited Businesses and non-Accredited Businesses. Complaints deal with consumer issues regarding products or services and customer reviews pertain to an interaction or transaction with organizations. BBB asks all businesses to respond to complaints and reviews, and to address any issue(s) stated.

Provides information and takes complaints or reports on various consumer protection issues including crime, foreclosure, charitable organizations, Medicaid/Medicare fraud, consumer fraud, scams, patient abuse and neglect and other suspected violations of Ohio law.

The Help Center of the Attorney General's Office provides basic guidance and assistance with consumer issues.

Provides grade ratings on businesses, customer reviews, and dispute resolution. Accepts reports of unfair business practices and handles buyer/seller disputes concerning a company's products and services. Trade Specialists will investigate the consumer's issue and attempt to reach out to the company in question in order to reach a fair resolution. Does not provide legal enforcement or prosecute - but will share information with the Ohio Attorney General and other law enforcement agencies where warranted. Handles customer concerns with businesses in the following categories (but service not limited to these categories): Home improvement/repair, non-government owned utility companies, insurance companies, mortgage companies, banking, charities, check cashing, child care, realtors, restaurants (but doesn't handle food safety issues), and for-profit tax preparers. For medical facilities or services, will only help to resolve issues related to billing or customer service; does not take complaints concerning allegations of malpractice or medical competency.

Maintains lists of businesses and charities and provides Business Profiles about them. Accepts reports of unfair business practices and handles complaints dealing with consumer dissatisfaction with businesses and/or their products or services. Provides printed information about consumer topics. Offers accreditation for businesses.

Accepts reports of unfair business practices and handles complaints dealing with consumer dissatisfaction with gambling organizations and and/or their products or services.