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Provides conciliation, mediation and arbitration for marketplace disputes between customers and businesses.

Provides a process in which parties develop a parenting plan with the help of a mediator. The mediator is a neutral third party who encourages parents to discuss the issues concerning their children and to help them reach an agreement. Goal is to allow the parties control the outcome and to foster communication on the issue in a safe environment and to avoid court proceedings. After an agreement has been submitted and accepted, a judge will sign the documents and the agreement will be put into place. If no agreement can be reached through mediation, a court hearing will be scheduled.

Offers mediation or arbitration services for consumers and businesses to resolve disputes involving the purchase of a product or service.

Provides mediation regarding issues the client may be having with services, staff, or other residents in homeless shelters. Particular focus can be made for clients with issues specific to the LGBTQ+ community.

Guardianship program for severely mentally disabled persons who are identified by the mental health/developmental disabled systems for services. All referrals must go through clinical issues meetings or the case manager supervisor.

Mediation is offered as an informal, constructive way of resolving disputes. You and the person (or people) you disagree with sit down with a person who’s neutral (the mediator), and the mediator helps you find a solution you can live with. The session is private, and reaching agreement is voluntary (you can back out of the process at any time). If you resolve your dispute, the agreement is really yours. The mediator only helps you look at the problem in new ways – ways that may offer more options than just one person winning or losing. The mediator’s role is to establish an atmosphere that will allow you to communicate openly, but safely and effectively, so that you can find solutions to disputes you thought were insoluble – solutions you might not otherwise have been able to think of.

Provides a continuum of related services and are often interrelated. -Mediation Mediation is an alternate method of dispute resolution. PWH mediation is facilitated by a trained mediator and parties are guided to solve problems and reach agreements. The goal is that they create a self-determined, personalized agreement – one that they are comfortable with and feel a sense of ownership and commitment to. Our Mediation services focuses mainly on co-parenting issues. -Parenting Plan Development PWH works with parties to create a detailed Parenting Plan. Families may already have a plan that is part of a ivorce decree or other court action, or they may not have yet established any plan. Either way, PWH is able to work with families to establish a realistic working agreement, identify problem areas and/or create an agreed upon modification. PWH’s parenting plan development process is accomplished through a twopronged approach including both education and mediation skills. Plan development can result from the mediation, or ongoing case management processes; it can also be done as a stand-alone process. Parenting plan development through PWH addresses more than the normal court ordered components (residence, holidays, time-sharing, etc.). PWH starts with a worksheet/exploration of potential areas of disagreement (i.e., discipline & rules, first haircut, transportation, religious upbringing, extracurriculars, stepparent involvement, parent teacher conference attendance, etc. etc.) and from this creates a very individualized planning process for the family. The finished child-centered plan will outline the roles, responsibilities and parameters of co-parenting relationships. -Parenting Coordination Parenting Coordination is an advanced dispute resolution process where in high-conflict parties, by order of a court or official arrangement agree to work with a trained Parenting Coordinator. The PC assists parents in the implementation of and compliance with their parenting plan. They help resolve conflicts in a timely manner first by a mediation approach but when no agreement is reached, the PC has actual decision-making authority on some aspect of the case. The goal is to resolve issues in a timely manner, reduce litigation, protect children who may be at risk for harm due to exposure to ongoing conflict between parents. The process is designed to focus on the children’s needs; not on the parents' demands or dislike of one another. The process keeps children out of the middle and protects and sustains safe, healthy and meaningful parent-hild relationships

Provides a framework for a neutral third party to bring together all the caring and supportive adults in a child's life to discuss and jointly determine how they can best meet the needs of the child and collectively reach an amicable agreement all the adults can support. The program establishes a cooperative problem-solving process and provides a confidential, private way to discuss issues and explore possible solutions.

Assists neighborhood residents in organizing around common issues and in formulating and implementing plans to address community concerns with policymakers. Helps coordinate and develop block clubs and provides services to residents. Provides services aimed at preventing crime and juvenile delinquency. Service includes community-trained mediators who can mediate neighborhood disputes in eligible areas.

Provides a neutral third person to enable parties to mediate issues such as transfer of property, payment of bills as ordered by divorce action, or establish/comply with visitation schedules. Works with parties in Lorain County who are divorced, established parentage or obtained an administrative order for child support through Lorain County Child Support Enforcement.

Offers mediation or arbitration services to help consumers and businesses resolve disputes involving the purchase of a product or service.

Offers mediation or arbitration services for consumers and businesses to resolve disputes involving the purchase of a product or service. Clients must first file a complaint with the Better Business Bureau and if the complaint process does not produce satisfactory results, the case is then eligible for mediation/arbitration.

Provides a court appointed Parent Coordinator to help resolve ongoing disputes between co-parents identified as being in high conflict.

Provides mediation services for the court. Where deemed appropriate, civil cases filed in the General Division may be referred to mediation in an attempt to avoid the need for formal litigation. Mediations are conducted by court staff and trained community volunteers under the supervision of the Administrative Assistant of the Self Help Center and Dispute Resolution Department. Does not mediate criminal or domestic relations cases.

Guardianship program for severely mentally disabled persons who are identified by the mental health/developmental disabled systems for services. All referrals must go through clinical issues meetings or the case manager supervisor.

Provides mediation services to individuals having conflict with a tenant or landlord. Can address issues such as: rent payments, maintenance concerns, communication breakdowns, lease agreements, and more. Mediators do not make a decision for clients, but rather help parties to communicate and come up with a resolution that is mutually agreeable.

Provides mediation services to help individuals discuss and resolve issues that may result in an alternative solution to filing a complaint in juvenile court for status offenses (truancy, curfew, runaway, unruly), conflicts and minor delinquent offenses.

Conflict intervention services including mediation, conflict coaching, conflict management training, facilitator for small and large group meetings, workplace/organization team development services. The Mediation Response Unit (MRU) can provide an immediate response for non-violent 911 conflict-based calls. These services are provided as an alternative if police intervention is not desired, to avoid costly litigation. Community members may call MRU directly at: 937.333.2333. Conflict matters involving use of violence or active protection orders should utilize 911.

Guardianship program for severely mentally disabled persons who are identified by the mental health/developmental disabled systems for services. All referrals must go through clinical issues meetings or the case manager supervisor.

Mediation of ongoing court cases as nominated by the Judges or party's attorneys.